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FAQs & Troubleshooting
FAQs & Troubleshooting
A regularly curated list of the most commonly asked questions by CyberSmart customers
12 articles in this collection
Written by
Jamie
and
Paul
How do I achieve ISO 27001?
The information security compliance journey explained
Written by
Jamie
Updated over a week ago
Where can I get help with the questionnaire?
Where to go if you don't understand the questions
Written by
Paul
Updated over a week ago
Can I answer yes/no to most questions?
How to answer the questions correctly
Written by
Paul
Updated over a week ago
Do I need to be an admin to sync users?
Using integration with Office 365 or G Suite
Written by
Jamie
Updated over a week ago
How long does the process take?
Not as long as you think
Written by
Paul
Updated over a week ago
What does the app do?
From installing to reporting
Written by
Paul
Updated over a week ago
Can I add my own app checks?
Adding app checks
Written by
Paul
Updated over a week ago
Does CyberSmart integrate with other apps?
App integration
Written by
Paul
Updated over a week ago
How many team members can I enrol?
No need to worry about it, we've got you covered
Written by
Paul
Updated over a week ago
I already have antivirus, why do I need this?
Antivirus is only a fraction of the security equation
Written by
Paul
Updated over a week ago
How to scan webpages whilst browsing
Supplement your anti-malware capabilities with browser scanning
Written by
Jamie
Updated over a week ago
Technical Requirements
Written by
Jamie
Updated over a week ago