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When undergoing the Cyber Essentials Plus Certification process you will be sent a Qualys report and you will be asked to remediate as many high and severe vulnerabilities as possible on your devices before the audit with our team.

This ensures a smooth audit and helps keep your devices safe.

In saying that we get it—the Qualys novel (oops, we mean report) isn’t exactly light reading. That’s why our CX team is here to help you make sense of it.

If you need further support in understanding this report please reach out to support@cybersmart.co.uk and arrange a Qualys Report Call with a member of our team. They will help break down the report and offer the best advice on how to understand what is being asked of you.

With that being said, whilst we understand the importance of resolving vulnerabilities promptly, it's essential to note that making changes to a device’s environment can introduce unintended consequences, and without full visibility into their specific setup, it increases the risk of system failures or data loss.

This is why we will help you with the report and give you our advice, but we won't be making any changes to your machines. This ensures that only those who know your unique setup are making the right changes and keeping your devices secure.

This approach ensures that the customer maintains control over their environment every step of the way.

Please contact our support team to arrange your call today!