CyberSmart

What the move from the Willow question set to Danzell means for your Cyber Essentials and CE+ assessments.

What happens to my Willow assessment when Danzell replaces it?

Who books the Cyber Essentials Plus audit, how to schedule it, and how to contact your assessor or reschedule.

How do I book my Cyber Essentials Plus audit or contact my assessor?

How to get your Cyber Essentials assessment sent back if you submitted it by mistake or need to change an answer.

I submitted my Cyber Essentials assessment too early or need to change an answer. What should I do?

Why Renew or Get Certified can be greyed out, and how to get a new Cyber Essentials assessment added to your account.

Why can't I start my Cyber Essentials renewal?

A checklist to prepare your devices and information before a Qualys-based Cyber Essentials Plus audit.

Cyber Essentials Plus Pre-Audit Checklist - Qualys

How to set the scope of your certificate if you have several trading names, subsidiaries or locations.

Company Scope for Cyber Essentials & Cyber Essentials Plus

What the April 2026 Cyber Essentials changes mean for your certification, including the move from Willow to Danzell.

2026 Certification Changes – What you need to know

Which approved vulnerability scanners you can use for Cyber Essentials Plus, and when CyberSmart provides Qualys.

Can I use my own scanning tools for the assessment?

Why Cyber Essentials requires separate user and admin accounts, and how to fix the Local Administrator check.

User and admin accounts for Cyber Essentials

How to meet the Cyber Essentials firewall requirements in a serviced or shared office, with a template email for your provider.

Serviced Offices and Cyber Essentials

A step-by-step guide to the CE+ audit, from pre-audit documents and Qualys setup to audit-day checks and deadlines.

What to expect during your Cyber Essentials Plus Audit

How to export your Cyber Essentials answers to a spreadsheet, work offline and import them back.

Using Cyber Essentials Offline Mode: Export and import your answers

How CyberSmart helps you understand your Qualys report before your CE+ audit, and why we don't make changes to your devices.

Vulnerability remediation for CEP and CSVM

How the NIS2 self-assessment in CyberSmart works, what it covers and who can access it.

New Look NIS2 Assessment

How CE+ double sampling works under Danzell and what happens if vulnerabilities are found in your sample.

Cyber Essentials Willow vs Danzell: what changed in the CE+ remediation process?

What happens if you fail Cyber Essentials or your CE+ journey can't be completed, and how to restart.

What happens if I need to re-take Cyber Essentials or Cyber Essentials Plus?

Why you must turn on MFA for every cloud service that offers it to pass Cyber Essentials under Danzell.

Danzell MFA Guidance

The five areas the Cyber Essentials self-assessment covers and how to prepare your answers.

Completing the Cyber Essentials questionnaire

A checklist to prepare your devices, settings and information before a Nessus-based Cyber Essentials Plus audit.

Cyber Essentials Plus Pre-Audit Checklist - Nessus

What the MOD's DCC scheme is, who needs it, how levels L0 to L3 work, and where Cyber Essentials fits in.

Defence Cyber Certification (DCC): What You Need to Know

What Cyber Essentials Plus is, how it differs from Cyber Essentials, and what you need before your audit.

Requirements for Cyber Essentials Plus

Everything you need to know about Certification

Certifications

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CyberSmart Trust Center

CyberSmart Blog

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