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Installing CyberSmart Active Protect for Mobile

Installing CyberSmart Active Protect for Mobile


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How to install Active Protect for Mobile for your Organisations on Individual Enrolment

  • The Dashboard Administrators for your Organisations can now send the Mobile link to their users or you can send it on their behalf

  • To send the link, Dashboard Administrators can navigate to one of the following pages:

    • Device Details - On the dropdown Send Active Protect Installer, select Mobile only. This will send an email to that user

    • Manage Users - Select one or more users and on the dropdown Send Active Protect Installer, select Mobile only. This will send an email to those users to install

  • The users will receive an email from CyberSmart with installation instructions and a link to download and register the app

  • In the email, click Register your Device (scan the QR code if viewing the email on a desktop)

  • Click on the App/Play Store link to download the app

  • The app will now open with the Organisation at the top

  • Click OK

How to install Active Protect for Mobile for your Organisations on Bulk Enrolment

Bulk Registration using URL

How to send the instructions to users

  • From the Device Screen select Deploy Active Protect > Mobile

  • Select Bulk from the Active Protect Mobile Deployment modal

  • Click on Copy in the top right-hand corner - this will copy all the instructions to your clipboard ready to be shared via email or messaging tools

Installation & Registration

  • Open the unique link provided - see How to send the instructions to users

  • Enter the token provided and the device name

  • Click Validate token

  • Depending on the Operating System:

  • For iOS: Click on the link (or scan the QR code if viewing the instructions on a desktop) for the App Store and Download CyberSmart Active Protect app

  • For Android: Click on the link or (scan the QR code if viewing the instructions on a desktop) for the Play Store and Download CyberSmart Active Protect app

  • Once the app has been installed switch back to the instructions page in your browser and click Register (or scan the QR code if viewing the instructions on a desktop)

  • The app will now Open with the Organisation at the top

  • Click OK

Setting up the app - Android

Once the app is registered with your organisation the following settings need to be set:

  • Always-on protection - this keeps the app running in the background

  • Once registered the user will be prompted to turn on Always-on protection. Click Sure to open App info

  • Toggle Pause app activity if unused Off

  • This can be set up at anytime by navigating to CyberSmart Active Protect app App Info in the device app drawer

Additional Settings

Additional Settings - Android

  • Link Checker - Set CyberSmart Active Protect as the default browser

  • On Active Protect dashboard under Set up Linker Checker click Set CyberSmart Active Protect as browser

  • This opens Default apps settings, set CyberSmart Active Protect as the default browser app

  • Go to Web tab in the app and select your regular browser from the dropdown list

  • This can be set up or turned off at any time by navigating to Default Apps in Settings

Additional Settings - iOS

  • Content Blockers - Turn on Active Protect Content Blocker in device settings

  • Navigate to the Web tab in the app

  • Click on Content Blockers disabled, this will take you to Safari>Extensions setting

  • Toggle Allow these content blockers on for CyberSmart Active Protect

Mobile Device Management (MDM)

To install CyberSmart Active Protect for Mobile using an MDM solution the organisation needs to be set up for bulk deployment rather than individual.

To access the MDM configuration settings do the following:

  1. From the Devices screen in the organisation press Deploy Active Protect > Mobile > MDM
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  2. You will then be presented with the config mapping to use with your MDM of choice
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  3. Deploy the app to your devices

  4. Users will need to open the app to finish the set-up

Intune

To install CyberSmart Active Protect for Mobile using Intune the organisation needs to be set up for bulk deployment rather than individual.

  1. From the Devices screen in the organisation press Deploy Active Protect > Mobile > Microsoft Intune
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  2. You will then be presented with the Intune App config templates for iOS and Android
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  3. Deploy the app to your devices

  4. Users will need to open the app to finish the set up
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​Setting up the app - Android

Once the app is registered with your organisation the following settings need to be set:

  • Always-on protection - this keeps the app running in the background

  • Once registered the user will be prompted to turn on Always-on protection. Click Sure to open App info

  • Toggle Pause app activity if unused Off

  • This can be set up at anytime by navigating to CyberSmart Active Protect app App Info in the device app drawer

For more in-depth guidance on deploying CyberSmart Active Protect for iOS and Android through Microsoft Intune, see: Deploying CyberSmart Active Protect (CAP) - Microsoft Intune.

Additional Settings

Additional Settings - Android

  • Link Checker - Set CyberSmart Active Protect as the default browser

  • On Active Protect dashboard under Set up Linker Checker click Set CyberSmart Active Protect as browser

  • This opens Default apps settings, set CyberSmart Active Protect as the default browser app

  • Go to Web tab in the app and select your regular browser from the dropdown list

  • This can be set up or turned off at any time by navigating to Default Apps in Settings

Additional Settings - iOS

  • Content Blockers - Turn on Active Protect Content Blocker in device settings

  • Navigate to the Web tab in the app

  • Click on Content Blockers disabled, this will take you to Safari>Extensions setting

  • Toggle Allow these content blockers on for CyberSmart Active Protect

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