To manually resolve a device, login into your CyberSmart portal
From the ‘Reports’ tab, you can click the ‘Manually Resolve’ under the ‘Device Report Summary’ table to mark the failing check as resolved for your whole organisation.
For individual devices, scroll down to view the device check breakdown.
Clicking on the device name will take you to ‘Device Detail Screen’. Click ‘Mark as resolved’ on the failing check.
